Account deletion

All Users have the option of seamlessly deleting their account and account information by visiting the Account Settings section.

Once a User has selected to delete their account, a dialog box will appear prompting the User to confirm the selection. This will then lead the User to the account login page.

Once deletion has been enabled, the system will ensure that all personal data not required for compliance or legal purposes is immediately removed from the active database. Backups of the database are taken every 3 hours, and any personal data deleted from the active database will remain in the backup until the next backup cycle replaces it. Each backup is retained for 1 week before being automatically deleted,

ensuring that outdated personal data is not stored long-term.

The following information will continue to be held solely for record-keeping purposes:

a. All accounts: Code of Conduct acceptance date(s) and the email address associated with the account are held for 6 years

b. Expert accounts only: Quality assurance verification start date(s) and the name associated with the account are held for 6 years

c. Payment data: Information processed via Stripe is retained according to Stripe’s policies to comply with legal, regulatory, and operational requirements.

For any further questions regarding Data and/or Account deletion requests please contact us at

Email: contact@makemefitclub.com